Getting Started

System Requirements

For the best Moicon App experience

GPU Drivers Update

Windows

To check which GPU hardware you have, visit Control Panel, find Device Manager, and check Display adapters.

Upgrade your graphics drivers according to the manufacturer of your graphics card:

Mac OS

On Mac OS X, the graphics driver is part of the operating system. You can only upgrade by upgrading to a newer version of the operating system.

  1. 1Click the Apple logo.
  2. 2On the Apple menu, click Software Update.
  3. 3If there is a Mac OS X update available, you can install it. If there is a graphics driver update, it will be included in the Mac OS X update.

What web browser should I use?

We recommend using one of the following:

  • Chrome
  • Edge
  • Firefox
  • Safari
  • Other Chromium-based browsers

Unlocking GPU Performance

Windows

  1. 1Right-click on your Desktop and go to Display Settings, then under Display click on Graphics settings.
  2. 2Turn on Hardware-accelerated GPU scheduling. Add your preferred browser by clicking Browse to ensure it's always set to High performance.

Mac OS

If you are running on a laptop, please ensure Low Power Mode is turned off. Low Power Mode can significantly affect the performance of your computer.

  1. 1Launch System Preferences.
  2. 2Select the Battery pane.
  3. 3In the left column, click Battery. Ensure the box for Low power mode is unchecked.

How can I boost FPS/smooth performance in my web browser?

These steps are optional and may help improve performance in some cases.

Chrome

  1. 1Type chrome://flags in the address bar.
  2. 2Look for Override software rendering list → #ignore-gpu-blacklist.
  3. 3Set it to Enabled.
  4. 4Relaunch Chrome.

Edge

  1. 1Type edge://settings/system in the address bar.
  2. 2Find Use hardware acceleration when available.
  3. 3Turn it on.
  4. 4Click Restart.

Firefox

  1. 1Type about:config in the address bar.
  2. 2Search for layers.acceleration.force-enabled.
  3. 3Double-click to change the value from false to true.
  4. 4Relaunch Firefox.

Safari

GPU is generally enabled by default in Safari.

  1. 1From the menu bar, click Safari and then select Preferences.
  2. 2Select the Websites tab.
  3. 3Select WebGL from the list on the left side of the window (you will only see this option if WebGL has been disabled in your browser).
  4. 4If you see the Moicon cloud app URL listed on the right, select Allow from the drop-down menu.
  5. 5If you don't see the Moicon cloud app URL listed, look for When visiting other websites in the lower-right corner, and select Ask or Allow from the drop-down menu.