Prepare Model for Upload
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Learn How to Export a 3D Model to Moicon
In this ~4-minute video, 3D Generalist, Damian explains the basics of exporting 3d model from Blender to GLTF format, and creating new project within Moicon.
File Naming
An example would be, if you exported files named model.gltf and model.bin, and then renamed them to model(1).gltf and model(1).bin, would result in an error (this can happen often when someone sends you many files with the same name and they are being downloaded to the same directory).
In order to resolve this problem, you can either remove (1) from it's name or edit model(1).gltf in a text editor, search for 'model.bin' and replace it's path with 'model(1).bin', or if you can, simply export the files again from your 3D software with the desired name.
Export as GLTF
When you export to *.gltf format, original file is cut into pieces, so you end up having a lot of duplicate vertices in Moicon App, that's expected.
3D software such as blender tell you what happens to the 3D assets after exporting, it's common:
The glTF format requires discontinuous normals, UVs, and other vertex attributes to be stored as separate vertices, as required for rendering on typical graphics hardware. This option attempts to combine co-located vertices where possible, but currently cannot merge vertices that have different normals.
Original 3D asset: Exported 3D asset:
What if the Asset Textures do not load?
Chair asset without loaded textures: Edit the *.gltf file, you can use Notepad++ or similar text editing software.
Make sure the textures aren’t in a folder or subfolder since it doesn’t work properly in them.. For textures to work properly place a texture path without any folders or subfolders. After these steps, upload the asset again. Textures should be visible.